Developing, launching and maintaining a solid and effective key accounts program is critical if utilities desire to partner with business communities. I’ve developed a simple but powerful system that provides utility professionals and leadership a clear path to success to key accounts program development.

Elevate Your Business Community with a Strong Key Accounts Program


Communities thrive on business and commerce. The common thread in strong communities is the relationships forged by local business and the partnerships that help them thrive. One of those key partnerships is the locally owned and operated municipal utility. In this talk I outline what it takes to develop a strong and effective key accounts program.

Learning Objectives:

1. Discover the five pillars of a successful key accounts program.

2. Learn the three program service levels and how to choose the level that best fits your community.

3. Gain an appreciation and understanding on what the business community truly wants from the local utility.

“I have asked Erick Rheam to speak and to provide training at numerous events for Missouri River Energy Services (MRES). Erick always provides solid content with lots of practical takeaways and does so in a very engaging, entertaining, and thoughtful way. I would highly recommend Erick as a speaker for your next event.”

–Joni Livingston, Energy Services Manager, Missouri River Energy Services

The Key Accounts Roadmap To Success


“I’ve been a part of Erick’s presentations several times and always leave inspired and motivated. He is engaging, thoughtful, passionate and holds the audience for the entire presentation, whether it is 30 minutes or 4 hours. Erick is one of, if not the best, public speakers I’ve ever seen. He will add value to your event rest assured.”

-John Douglas, Customer Service Director, Crawfordsville Electric Light and Power

American Public Power Association Key Accounts Certificate Program


Buy Your Copy Today!

Written with the busy utility professional in mind, the Key Accounts Field Manual - A Guide for Public Power Professionals, will give you the skills you need to build valuable relationships with the largest stakeholders in your community.

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My job is to enhance your event, not hinder it. You are busy and I respect your time, my goal is to always meet and exceed your expectations as you are planning your event. If you are interested in working with me, then please fill out the form to start the conversation. I look forward to it!